Refund policy

Refund Policy

30-day returns

You may return a MARÉA item within 30 days of delivery for a refund to your original payment method. After 30 days, we are unable to offer a refund or exchange.

Condition of returned items

Items must be returned unworn, unused and in their original packaging. For hygiene reasons, we cannot accept returns of earrings that have been worn, with one exception: our 30-day skin reaction refund, described below.

30-day skin reaction refund

If your skin reacts to a MARÉA piece, you may return it within 30 days of delivery for a full refund of the item price, even if it has been worn. No restocking fee. Email us with your order number and a short description of the reaction.

How to start a return

Email support@wearmarea.com with your order number and the item(s) you want to return. We will reply within 1-2 business days with return instructions and the return address. Please do not send items back without contacting us first.

Return shipping

The customer pays for return shipping, except when the item arrived damaged, defective or incorrect, in which case we cover the cost.

Refunds

Once we receive and inspect your return, we will email you to confirm. Approved refunds are issued to your original payment method within 5-7 business days. Your bank or card issuer may take a few additional days to show the credit.

Exchanges

Need a different size or finish? Email support@wearmarea.com within 30 days of delivery and we will arrange an exchange, subject to availability. The customer pays return shipping for exchanges; we ship the replacement at no charge.

Damaged, defective or incorrect items

If your order arrives damaged, defective or incorrect, contact us within 14 days of delivery at support@wearmarea.com with a photo of the item. We will send a replacement or refund at no cost to you.

2-Year Color Guarantee

If the gold PVD color on a MARÉA piece fades, tarnishes or discolors within 2 years of purchase under normal wear, we will replace it free of charge. Cubic zirconia stones and freshwater pearls are not covered. Damage from chemicals, abrasion or misuse is not covered. To make a claim, email support@wearmarea.com with your order number and a photo.

Contact

Questions? Email support@wearmarea.com or call +1 (307) 296-8732.